Refund policy

Email us at orders@merchmountain.com for all questions concerning a return or exchange.

Once we have approved the return please send pre-paid and insured to:

MerchMountain.com
RETURN/EXCHANGE
425 N. Clarendon Ave.
Scottdale, GA 30079

Please include a note stating what you would like to do. For example:  "I would like to exchange this size small item for a Large"... etc. or: " I would like a refund." 

All clothing type returns must be unworn and unwashed. All Media should be unopened unless it is being returned for a defect. Items not meeting this will be denied. All sale items are final and may not be returned or exchanged. We may deny any item not meeting return policy requirements. Shipping and handling charges are non-refundable. Once an item is approved for a return and the item is received we will credit the account that you used to make the original purchase. Allow up to two weeks for your credit to show up on your account. Once your order is processed, we cannot make changes to your order.